Shipping policy

Trudell Healthcare Solutions Inc. (THS) is an exclusive distributor of the Butterfly Network, inc. and Heine Optotechnik products listed on this website and is authorized to sell and ship them in Canada only.

All orders CA$500.00 net and above are qualified for free shipping within Canada. Orders below CA$500.00 have a flat shipping fee of CA$15.

For minimum orders of CA$500.00 or greater, orders will be shipped prepaid by THS’ carrier of choice under DAP Customer’s Location (Incoterms 2020). Charges for shipping together along with any charges for special handling, same day delivery or guaranteed next day delivery will be added to Buyer’s invoice.

THS does not ship prepaid to remote locations including the Yukon, NWT, or Nunavut or destinations north of 60 degrees latitude. THS also does not ship to PO boxes.

Additional shipping charges may be applied where the origin or destination point is deemed by THS to be remote or is not serviced directly by the selected carrier.